Privacy Policy (Datenschutzerklärung)
Last updated: January 2026
Who We Are
Personal Chef Vienna
Chelsea Frischknecht & Tobias Maier
Diemgasse 12, 1190 Wien
Email: chelsea@personalchefvienna.com
Phone: +43 670 505 2441
We are responsible for how your personal data is handled (the “data controller”).
What Data We Collect
We only collect data that is necessary to run our business, such as:
Name
Email address
Phone number
Address (if needed for services)
Event or booking details
Billing and payment information
Messages you send us
Website technical data (IP address, browser, etc.)
Why We Use Your Data
We use your data to:
Answer inquiries
Provide our services
Manage bookings and events
Issue invoices
Meet legal obligations (e.g. tax law)
Send marketing emails (only if you consent)
Legal Basis
We process your data under GDPR based on:
Contract (Art. 6(1)(b)) – to provide our services
Legal obligation (Art. 6(1)(c)) – accounting, tax
Legitimate interest (Art. 6(1)(f)) – customer communication
Consent (Art. 6(1)(a)) – newsletters or marketing
How Long We Keep Your Data
We only keep your data as long as necessary for the purposes above and as required by Austrian law (e.g. tax records).
Who We Share Data With
We may share data with:
Payment providers
Website and email hosting services
Accounting or legal advisors
Authorities if legally required
We do not sell your data.
If data is transferred outside the EU, we use approved safeguards (e.g. EU Standard Contractual Clauses).
Your Rights
You have the right to:
Access your data
Correct your data
Delete your data
Restrict processing
Data portability
Object to processing
Withdraw consent at any time
To exercise your rights, contact:
hello@personalchefvienna.com
Cookies
Our website may use cookies. You can control cookies through your browser settings or our cookie banner.
Data Security
We use appropriate technical and organizational measures to protect your data.
Complaints
If you believe your rights have been violated, you can file a complaint with:
Austrian Data Protection Authority (Datenschutzbehörde)
Barichgasse 40–42
1030 Vienna, Austria
www.dsb.gv.at